Rosie Start free

How it works

Your customer sees a fast reply. You see a decision.

Rosie holds the whole conversation on your own number, and asks you for one tap before anything becomes real.

What your customer sees

Hi, do you have any space for lessons? I am in Chorlton
Hi, I am Rosie, Dave's assistant. He is out with a pupil but I can get you booked in. Have you driven before, or starting from scratch?
Complete beginner. How much are lessons?
£40 for an hour, or £380 for a block of ten. Dave looks free Tuesday 10am, Wednesday 2pm or Saturday 9am. Any of those work?
Saturday 9 please
Let me just check that with Dave and come straight back to you.
No time is promised until Dave taps yes or replies himself

What you see

New booking request
CustomerAisha M.
Service1 hour lesson, £40
WhenSaturday 6 Sept, 09:00
PickupM21 area

Expires in 15 minutes, then the slot is released and the customer is told you will follow up.

Pick a time you are free

Saturday does not work. These are the slots already open in your diary, so there is nothing to type.

Sat 6Mon 8Tue 9Wed 10
09:0011:3014:0016:30

She picks one and it is booked. You have already said you are free, so there is nothing else for you to tap.

How she works

Three things that work from day one

Prices come from your rate card

Rosie quotes the figures you set, and nothing else. If a customer asks about something priced differently, she brings you in.

Rosie is always your assistant

She introduces herself as your assistant every time, in every conversation. Customers always know who they are talking to.

Up to three real slots

Times come from the gaps in your own diary, up to three at a time, so every slot offered is one you can keep.

The flow

Four steps, and one of them is yours

A customer messages, the assistant replies and holds a time, you tap yes, the booking is confirmed. They message Assistant replies You tap yes Booked

Setup

Two things to do, both of them taps

1. Connect WhatsApp

You sign in through Meta's own popup and pick your number. About five taps. Your WhatsApp Business app keeps working and your chat history stays where it is.

2. Check your prices

We fill in a service list for your trade before you arrive. You correct the numbers rather than typing a catalogue from a blank page, and that list is the only thing Rosie is allowed to quote from.

What stays entirely yours

The short list

Questions people actually ask

Do I need a new phone number?

No. Rosie works on your existing WhatsApp Business number on the number you already use, so your WhatsApp Business app keeps working and your chat history stays where it is.

What happens if I reply myself?

Rosie sees your message and hands that conversation straight to you, then waits until you hand it back. You always have the floor.

Where do the prices come from?

Straight from the rate card you set up. If a customer asks about a figure that is not on it, Rosie passes the question to you rather than answering it.

What will Rosie talk about?

Your enquiries and your bookings, and that is the lot. She keeps to your work, which is exactly what WhatsApp's business rules ask for.

What does setup involve?

Connecting your WhatsApp account through Meta's own popup, which is about five taps, and reviewing a pre-filled list of your services and prices. Most people are live in under two minutes.