Rosie Start free

Every enquiry answered in seconds

Customers get a proper answer while you carry on with the job in front of you.

£29 a month after the free tier. Keep your own number, and keep every booking you take.

Enquiries arrive when you are least able to take them: mid-lesson, under a car, halfway up a ladder, hands covered in someone else's hair. By the time you get to your phone, the person asking has usually messaged two other people as well.

Rosie picks it up straight away on the number you already use. She introduces herself as your assistant, answers what she can from what you have told her, and gathers the details you would have asked for anyway.

How it works

A customer messages you

On the same WhatsApp number that is already on your van, your listing and your invoices.

Rosie replies in seconds

As your assistant, in your business's name, with the answers you have given her to give.

She gathers what matters

What they want, where they are, and when suits them — the same three things you would have asked.

You pick it up when you are free

Reply yourself at any point and Rosie steps back, so the conversation stays yours.

What it looks like

Hi, do you have anything Saturday morning?
Hello! I'm Rosie, Dave's assistant. Saturday mornings are usually busy but I can check. What were you after?
Just a standard lesson, first one
Lovely. A standard hour is £40. I have 9am or 11am on Saturday — shall I hold one for you?

Every price in that exchange came straight from the rate card the owner set.

What you get

Questions

Does the customer know they are talking to an assistant?

Yes. Rosie introduces herself as your assistant every single time, so the customer always knows where they stand. People are comfortable with an assistant taking details; it is how most businesses work already.

What if I want to answer it myself?

Just reply. Rosie sees that you have picked it up and leaves you to it, so you are never talking over each other.

Do I need a new phone number?

Rosie works on the business number you already use, so everything you have printed stays correct. Many owners choose a second number to keep work and personal messages apart, and that works just as well.

More of what Rosie does