The job goes to whoever replies first. Make that you.
Instant replies on WhatsApp, with photos and the registration captured before you've even wiped your hands.
£29/month after the free tier. No commission, no contract, keep your own number.
Breakdown work is won in the first ten minutes
Someone whose car won't start is not shopping around leisurely. They are ringing down a list until a human answers, and they will book the first mechanic who picks up and sounds competent. If you're elbow-deep in a timing belt on a driveway in the rain, that isn't you.
The particular problem for mobile work is that you're never near a desk and rarely somewhere you can safely take a call. Your hands are dirty, you're under a car, or you're driving between jobs. The busier the day, the more enquiries you miss — and the busiest days are exactly when you'd most like to fill tomorrow.
WhatsApp suits this trade better than a phone call anyway, because the customer can send a photo of the warning light, a video of the noise, and the registration — all things that are painful to describe out loud and essential for quoting.
What it looks like for mobile mechanics
Every price in that exchange came straight from the rate card you set up.
What it does, precisely
- Answers WhatsApp enquiries in seconds, on the number you already use.
- Asks the qualifying questions that matter for mobile mechanics — and only those.
- Quotes from your rate card, and brings you in when a customer suggests a figure of their own.
- Offers up to three genuinely free slots and books one.
- Hands over the moment you reply yourself, so you always have the floor.
- Flags anything urgent so you can ring back yourself.
What it costs
£29 a month, flat. No commission on bookings, no per-message charge, no contract. For a typical mobile mechanic job at around £120, a single extra booking a month covers it.
The free tier handles your first ten conversations a month, enough to see how your customers take to it before you pay anything.
Questions mobile mechanics ask
Can customers send photos and videos?
Yes, and this is the main reason WhatsApp beats a phone call for this trade. A photo of the dashboard or a video of the noise gets attached to the job before you arrive, so the photo and the reg are with you before you set off.
How does it handle a genuine emergency?
Anything urgent or safety-related is flagged for a human callback rather than handled in chat. Someone stranded on a hard shoulder needs your voice, not a booking flow.
How does it quote a repair it hasn't seen?
It quotes from your own rate card — usually a callout and diagnostic fee — and says the repair price depends on what's found. Anything beyond that comes to you.
Does it know where I am and how far I'll travel?
It asks for a postcode and checks against the service area you set. Anything outside it gets passed to you rather than promised.